I know that I was really bummed out that I missed the State of the Industry Address by the current President of the International Carwash Association, Lisa Lyons. I heard a lot of good things about it and now you can watch it on the associations website.

Lisa provides wise words about hard work and innovation. It's time that our industry brings a new level of professionalism to this industry and starts making the changes needed to meet the needs of consumers that are changing.