Great Interview with Ken Brott, DRB Systems

The International Car Wash Association has a great interview on their website with Ken Brott, the VP of DRB Systems, Inc.

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There are a few talking points that Ken brings up that I have been saying for years.

1) A professional wash operation will constantly work to improve their business and customer service.

2) Every successful car wash business makes real business decisions to RE-INVEST into their wash by keeping up with technology, promotions, and marketing.
Posted on November 8, 2007 and filed under Car Wash Associations, Marketing.